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Berkshire House Handbook

Welcome to your Handbook – an A to Z of all you need to know about your apartment and living in an Essential Living development. If you have any questions about our policies please call us on 0800 2100 200 and we will be happy to help.

— A

Access waiver form

Last updated: 19/12/17

— C

Cancellation policy

Last updated: 15/02/18

Check-out procedure

Last updated: 19/12/17

Complaints procedure

Last updated: 31/01/18

— D

Deposit deduction authorisation form

Last updated: 19/12/17

Deposit return form

Last updated: 19/12/17

Deposit return instruction form

Last updated: 19/12/17

— E

Emergency contact details form

Last updated: 19/12/17

— H

Handbook notes by AST clause

Last updated: 06/06/18

Handbook notes by AST clause

Last updated: 07/06/18

— I

Internet access

Last updated: 05/04/18

Internet terms & conditions

Last updated: 15/03/18

— N

Notice of community violation

Last updated: 19/12/17

— P

Parking bay licence

Last updated: 21/02/18

Pet interview checklist

Last updated: 19/12/17

Pet licence

Last updated: 19/12/17

Postal acceptance form

Last updated: 19/12/17

Postal forwarding form

Last updated: 19/12/17

— R

Rules and regulations

Last updated: 29/05/18