Essential LivingEssential Living
Essential Living
Essential Living
Essential Living
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0800 2100 200
Essential Living
Essential Living
Essential Living

FAQ

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Bookings - Essential Living
— Bookings
Do you offer short term contracts?

Short-term contracts are not available in any developments and the minimum contract length is 12 months. Creating sustainable communities in our developments is important to us; we want residents to live with us for the long-term and build lasting friendships with neighbours and the local community.

Can I book an apartment if I am overseas?

We do accept bookings from abroad. However, either a UK Guarantor or advance rental payments will be required. Please be aware that due to UK Right to Rent policy we are required to meet you in person and check documents and ID prior to move-in. Please contact us should you require more information.

How long is the booking process?

Our expectation is that your application will be confirmed between 5 and 7 working days should referees be readily available.

Is there a minimum/maximum stay?

All our contracts are for an initial 12-month term with a tenant-only break clause after 6 months on 2 months’ notice. Longer contract options are available for 2 and 3 years upon request.

Will I be shown around an apartment?

The residents’ team would love to take you round the development. We do encourage all customers to view the apartment and shared spaces in advance of booking to ensure complete satisfaction with your choice.  This also gives us an opportunity to meet you and explain all the benefits to living with us.

When can I visit the apartment?

Apartments can be viewed throughout the week and at certain times over the weekend. Call the office on 0800 2100 200 to find out our availability.

Not answered your question? Contact us, or chat to us live.